Improve chatbot customer experience

With QBox™ you can improve chatbot efficiency & behaviour whilst reducing both chatbot cost and customer service agent costs.
Empower your team to streamline chatbot efficiency and meet your chatbot KPIs.

See it in action today.

Word Density is here

Our newest feature for Spring 2022 is available now – Measure every word in your chatbot customer experience. Identify gaps and streamline chatbot efficiency.

Read about it in our blog

What our customers say

“QBox helps us keep our customers happy by greatly improving the quality of our NLP model, resulting in a better chatbot and a higher success rate for our bot. And a better bot leads to better KPIs and happier customers.”
What our customers say

Read our customer experience success case studies

How is QBox going to help improve your chatbot

  • Accuracy

    Gain 20% in 3 months.
    See how QBox increases the number of questions your chatbot efficiently answers correctly.

  • Scale

    Increase the scope of your chatbot domain.
    Cover more of your KPIs with chatbot efficiency whilst reducing costs on traditional customer service solutions.

  • Velocity

    Accelerate your chatbot's improvement.
    In just 12 weeks, our clients have seen their chatbot customer experience performance double or triple.

  • Control

    Empower chatbot trainers to make informed decisions using QBox, thus streamlining chatbot improvements and meet chatbot KPIs more efficiently without the steep technical learning curve.

Who is QBox helping improve chatbot customer experience

Over 300 big and small companies are already improving their chatbots and efficiency with QBox

American Red Cross Bell Canada DAZN FNB eBay Emirates epam HIA Infosys Intuit Johnson & Johnson Monash University Nationwide Natwest Nestle NetApp Nokia Providence Sky SNBC Vodafone Walt Disney


Models tested

Qbox Stats


Training data analysed by QBox

Ready to see QBox, the chatbot testing tool in action?
Get a demo