We’ve got a unique opportunity for a Chatbot Data Analyst to join our talented team of innovators to conduct deep analyses of client chatbot Natural Language models, and restructure and train the models to solve performance issues.
Within this role, you’ll use your knowledge of chatbot model building, as well as gaining new skills using our QBox tool to help identify performance issues. You’ll need to collaborate closely with the QBox team as well as client teams, and we expect you to contribute strong analytical skills, and be a self-directed, forward-thinker. Duties will also include being involved in the QBox onboarding process, training new clients how to use the QBox tool.
Applicants need to have good general knowledge of NLP and the technology concepts behind NLU, as this helps with the problem-solving required for this position. General knowledge of AI chatbot frameworks such as Microsoft LUIS/CLU, IBM Watson, Google Dialogflow ES/CX and RASA, as well as experience using our QBox tool are bonuses, although full training would also be provided for these and to ensure the successful candidate becomes proficient in AI processes.
This is a UK-based role so candidates applying must have valid right to work in the UK.
If you think you meet the requirements of this role, we'd love to hear from you.
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