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Like any other organisation that deals with a high level of enquiries, this university is no stranger to chatbots, having already deployed its own solutions across different verticals. One of which is its chatbot, which provides answers to students’, staff’s and visitors’ general queries on things like:
After adopting QBox, the university was
Our Gartner-recognised AI middleware application is the only tool that lets you test and predict the success rates of your chatbot before it’s deployed.
Our patent-pending technology allows non-technical subject-matter experts to own the chatbot data-model development process and see the status of their chatbot at intent level. This means you can develop your model quickly and easily. Plus, as QBox has easy-to-interpret test results, you’ll save time and resources, too.
In a nutshell, QBox gives you confidence that your chatbot can answer users’ questions accurately – leaving them feeling satisfied with the experience they’ve had with your brand.