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QBox Corp Ltd. Appoints GlobalCX Innovations Inc. as an International Reseller of QBox, the World’s Leading Conversational AI Testing and Performance Management Solution

  • New Partnership extends GlobalCX’s suite of CX solutions.
  • Helps to accelerate QBox adoption in North American and Latin America markets.
  • Demonstrates growing need for third party solutions to optimize NLP services from major vendors.
  • The demand for chatbot usage is increasing rapidly, as is pressure to ensure they perform to a high standard.

Toronto, Canada and London, United Kingdom, February 27, 2023 –
QBox Corp Ltd has appointed GlobalCX Innovations Inc., as a QBox reseller, focused on the North American and Latin America markets. QBox is the world’s leading Conversational AI testing and performance management solution for global brands looking to optimize investments in Digital Assistants and Chatbots. QBox adds to GlobalCX’s transformative contact center technology software-as-a-service solutions and professional services offerings.

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“By becoming a QBox reseller, we are excited to fill a gap in our suite of solutions for an easy-to-use platform that allows non-technical team members to utilize automation for their chatbot and digital assistant E2E testing and language-model training processes,” said Richard Brown, Senior Partner of GlobalCX Innovations Inc. “QBox will add to our other leading testing automation solutions to further assist our medium to large enterprise customers with the continuous improvement of their chatbots and digital assistants so that they are more intelligent, effective, and provide engaging customer experiences.”
GlobalCX joins QBox resellers such as IBM and Accenture Iberia – world-class organizations at the forefront of Conversational AI and transformation. “We are thrilled to partner with GlobalCX Innovations Inc. to bring our conversational AI, chatbot and digital assistant testing and training solutions to more businesses in Canada and the United States,” said Benoit Alvarez CEO of QBox.ai, Inc. “By combining our cutting-edge technology with GlobalCX Innovations Inc.’s expertise in contact center SaaS solutions, we are confident that we can help businesses improve the quality of customer interactions with their chatbots and improve operational efficiencies.”
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About QBox Corp Ltd.

QBox’s mission is to help companies improve chatbot performance and significantly increase the volumes of customers serviced by automated systems. The company is headquartered in the UK and supports customers around the world including American Red Cross, Axos Bank, Bell Canada, Infosys, Intuit, Johnson & Johnson, Lloyds Bank, NatWest Banking Group, Nestle, NetApp, Sky and Vodafone. QBox lifts companies out of their Conversational AI ‘trough of disillusionment’, through the ‘slope of enlightenment’ and onto the ‘plateau of productivity’.


sandra.draganoiu@qbox.ai
www.qbox.ai

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About GlobalCX Innovations Inc.

GlobalCX is a leading provider of contact center technology solutions that enable businesses to deliver exceptional customer experiences. The company’s solutions include contact center software-as-a-service technology solutions, consulting services, and managed services, all designed to help businesses optimize their customer experience strategies and drive business growth.


ateam@globalcx.com
www.globalcx.com

See QBox in action

If you work with natural-language data models and you’re looking to quickly and easily understand, analyse, and improve the performance and results of chatbots and conversational AI platforms, QBox is the tool for you and we will show you why.

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